Support
Response time: 24 hours
If something is off, write to destek@kilibik.site. These are the questions we get most.
The invite code does not work
Codes live 24 hours and work once. Ask your partner for a new one. A leading O may actually be a zero; case does not matter.
Call me does not ring
Call me is a real call and respects the silent switch, Focus modes and the notification permission. Allow notifications for Kılıbık under Settings.
Location is not updating
Location flows only when both of you have consented. Check Settings > Location on both phones. iOS needs the "Always" permission.
Reporting and blocking
Report content from Settings > "Report a problem". Blocking dissolves the couple and prevents re-pairing.
Deleting your account
Settings > Delete account. Immediate and irreversible. Cancel any subscription separately through Apple.